Help
Help center
Step-by-step guides and answers to the most common questions.
The complete user manualEvery Cohorta screen, step by step, organised by role: owner, trainer, moderator and learner.Open the manual
Start here
Three steps from creating an account to your first course.
- 01How to create an accountFrom an empty browser to a working account. What to enter, what arrives by email and what to do if it doesn't.
- 02Your first login: what nowYou are in and don't know what to click. What you see on screen, what to set up straight away and what can wait.
- 03What a workspace is and why you have to choose oneThe most common surprise for new users. What an academy is, why you can't see your course and how to switch.
Browse topics
Products and courses3
Community2
Something is not working
- I'm not receiving emails from the platformActivation emails, password resets, reminders, invoices. Where to look, what to check and what we can't see.
- I paid but I don't have accessCard declined, payment went through but no course, charged twice, refunds. Step by step, starting with the most common cause.
Still not sure what to do next? Write to support@cohorta.pl, we reply on business days.